CustomerService

Krispy Kreme Faces Disruption in Online Ordering Due to Cyber Incident

12 days ago

In a major setback for the beloved donut chain Krispy Kreme, the company confirmed this week that its online ordering system is experiencing significant disruptions due to a cyber incident. This unexpected setback has left many loyal customers frustrated as they attempt to satisfy their cravings for the brand's iconic glazed donuts and other popular treats.

JPMorgan Expands Florida Operations with 300 New Jobs in Orlando

20 days ago

In a significant move to bolster its presence in Florida, JPMorgan Chase & Co. has announced the creation of 300 new jobs in Orlando. This expansion comes as part of the bank's ongoing strategy to enhance its services and operations across the southeastern United States.

UPS and FedEx Adjust Holiday Shipping Fees for 2024: What You Need to Know

21 days ago

In a strategic move aimed at addressing the surging demand for holiday shipping and the ongoing challenges within the logistics industry, both UPS and FedEx have decided to extend the time frame in which they will impose additional fees for holiday delivery services in 2024. This decision reflects a shared understanding of the pressures faced by consumers and businesses alike during the bustling festive season.

American Airlines Faces Fines Over Alleged Discrimination Against Passengers with Disabilities

2 months ago

American Airlines is facing a hefty financial penalty due to allegations regarding its treatment of travelers with disabilities. The U.S. Department of Transportation (DOT) has proposed fines amounting to over $1.1 million against the airline, highlighting issues around the proper accommodation and treatment of passengers with disabilities, particularly those relying on wheelchairs and other mobility devices.

British Airways Faces Major Long-Haul Flight Disruptions Due to Engine Shortages

2 months ago

British Airways is currently grappling with significant operational challenges following a series of engine-related issues impacting its long-haul flight capabilities. This recent disruption has raised concerns among travelers and aviation analysts alike, particularly as the airline struggles to meet demand during a bustling period for international travel.

Small Businesses Favor Human Interaction Over Technology, FDIC Reports

3 months ago

Whereas much of the advancements in technology support rapid development in financial services, the latest report from the Federal Deposit Insurance Corporation still found that the most pressing issue with banking service providers for small businesses was decidedly about people contact. These findings put a bright light on the enduring importance of personal contacts in the financial needs of the small enterprise.