LoyaltyProgram

British Airways Responds to Member Backlash by Revising Loyalty Program Changes

17 days ago

In a significant move to address customer dissatisfaction, British Airways has announced revisions to its popular loyalty program, the Executive Club. This decision comes after considerable backlash from members who were alarmed by proposed cuts to their benefits. The airline's attempts to revamp the program faced a surge of complaints, prompting a reevaluation of the changes intended to streamline operations and enhance member experiences.

Citi Takes the Lead: Beats Barclays to Become Exclusive Issuer of American Airlines Credit Cards

3 months ago

In a significant shift in the credit card landscape, Citigroup Inc. has successfully secured a deal to become the exclusive issuer of American Airlines co-branded credit cards. This strategic move marks the end of Barclays’ long-standing relationship with the airline, as Citi steps in to provide a more lucrative offering for both American Airlines and its loyal customers.

The Secrets of Airline Loyalty: Insights from The Points Guy on Maximizing Rewards

3 months ago

In an era where travel has become an integral part of many people's lives, understanding the nuances of airline loyalty programs can significantly enhance the travel experience. Recently, The Points Guy, a prominent figure in the world of travel rewards and loyalty optimization, shared invaluable insights into how travelers can make the most of these programs. With the rising popularity of social media and travel blogs, his expertise offers a blend of personal experience and strategic advice for frequent fliers.