CFPB Takes Action: JPMorgan and Bank of America Face Lawsuit Over Zelle Fraud Allegations

In a significant move that could have far-reaching implications for the banking sector, the Consumer Financial Protection Bureau (CFPB) has launched a lawsuit against two of America's largest financial institutions, JPMorgan Chase and Bank of America. This legal action comes in response to accusations surrounding the handling of fraudulent transactions processed through Zelle, a popular payment platform. The CFPB alleges that both banks mismanaged complaints and failed to adequately safeguard consumers against fraud, creating a vulnerable environment for their customers.

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